You can complete this request online
If you have naturalized and need help with your existing SeyID account, there is no need to visit in person. Simply send the required documents to the SeyID support team by email.
What you need to do
To update your existing SeyID account after naturalization, please complete the steps below.
Prepare both NIN cards
Make sure you have clear and readable copies or photos of:
- Your old NIN card
- Your new NIN card
Send them to support
Email both cards to the SeyID support team using the contact below.
support@seyid.gov.scExplain your request
In your message, state that you have naturalized and need assistance with your existing SeyID account.
What happens next
Once support receives your request, the team will follow the standard procedure to process it.
Important
- Ensure both cards are clear and readable
- Include both the old and new NIN card
- Include everything in one email request